Welcome to the dropp Privacy Policy. This legally binding document governs the collection, use, and protection of personal information by droppLabs, Inc. across our digital services and platforms. It outlines our unwavering commitment to safeguarding your data privacy, detailing the specific measures and protocols in place. This policy comprehensively covers all our services to ensure responsible and secure handling of your personal data. For detailed information regarding our specific data practices and protocols, please refer to the subsequent sections within this policy. This Privacy Policy does not extend to individuals in the European Economic Area, UK, and Switzerland. For residents of these regions, a different version of our Privacy Policy is applicable HERE.
a. Account Details: When you register on our platform, we gather information related to your account like name, contact details, login credentials, payment information, and transaction history.
b. Usage Information: We collect data from your interactions with our services, including inputs, file uploads, or any feedback you provide.
c. Communication Data: Your communications with us yield personal details such as name and contact information, alongside the content of your messages.
d. Social Media Engagement: Interaction on our social media platforms leads to collection of details like contact information you choose to share. We also receive analytical data from these platforms.
e. Additional Information: Any extra information you provide, including participation in surveys or events, is collected.
f. Automated Collection: As you use our services, we automatically receive technical information including log data (like IP address and browser details), usage patterns, device specifics, and cookie usage for service optimization.
At dropp, we utilize your personal information for a range of essential functions:
Service Provision and Maintenance: We utilize your information to deliver, administer, and enhance our services, ensuring their optimal functionality.
Service Improvement and Development: Personal information aids in our efforts to improve existing services and create new ones, fostering innovation.
Communication: We use your details to communicate service updates, promotional offers, and event information, ensuring you stay informed.
Security and Fraud Prevention: Protecting our IT infrastructure and services from fraudulent activities and security threats is a key use of your information.
Business Operations: In events like mergers or acquisitions, personal information may be involved in the business transfer process.
Legal Compliance: Upholding legal obligations and safeguarding the rights, privacy, and safety of dropp, our users, and third parties is a crucial application of your data.
In specific scenarios, dropp may share your personal data with external entities, adhering to legal requirements:
Collaborating with External Providers:For operational efficiency, we may share data with third-party service providers, like hosting, customer support, cloud computing, and IT services. These entities will handle your data strictly for assigned tasks, following our directives.
Business Transactions: In mergers, acquisitions, or similar business dealings, personal information might be disclosed and transferred as part of the business assets.
Legal and Regulatory Obligations: We may disclose your data to comply with legal requirements, safeguard our rights, or protect against fraud and illegal activities. This includes sharing information with law enforcement or in response to legal processes.
Affiliate Sharing: We may share information with our affiliated entities, who will use it consistently with this policy.
Workplace and Business Accounts: If your account is part of a business or organizational agreement, your account data may be accessible to the account administrators.
User Consents: When using certain features, you might choose to share your information with other users or third-party platforms. Ensure you trust the entities with whom you share your data.
At dropp, we recognize and respect your legal rights over your personal data, including:
Access and Insight: You have the right to view and understand how your personal information is used.
Data Deletion: You can request the removal of your personal data from our systems.
Data Correction: If your personal data is incorrect or incomplete, you have the right to have it corrected.
Data Portability: You can ask for your data to be transferred to a third-party entity.
Processing Limitations: You have the right to limit how we process your data.
Consent Withdrawal: Where we process your data based on consent, you can withdraw that consent at any time.
Objections: You can object to certain types of data processing.
Complaint Filing: You can lodge a complaint with relevant data protection authorities.
Should you wish to exercise any of these rights, please contact us at privacy@droppgroup.xyz.
Note: Our services may provide outputs based on predictive modeling. While we strive for accuracy, these outputs should not be solely relied upon for factual accuracy or as a replacement for professional advice. If you identify inaccuracies in the data about you in our outputs, please please contact us at privacy@droppgroup.xyz for correction or removal requests.
dropp, in compliance with U.S. state regulations, discloses the following categories of personal information:
Identifiers: This includes your name, contact details, IP address, and other similar identifiers. We may share this information with our affiliates, service providers, law enforcement, parties involved in business transactions, and as authorized by you with other users or third parties.
Commercial Information: Your transaction history may be shared for processing and legal reasons with similar entities as mentioned above.
Network Activity: This covers your interactions with our services and may be shared similarly for processing and legal purposes.
Geolocation Data: This data may be shared with our affiliates, service providers, and legal authorities as required.
We respect your privacy rights, including the right to know, delete, and correct your personal information, and not to be discriminated against for exercising these rights. We do not sell personal information or use it for cross-contextual behavioral advertising.
To exercise your privacy rights, please contact us at privacy@droppgroup.xyz. For verification purposes, additional information and proof of residency may be requested. Authorized agents can submit requests on your behalf, subject to verification.
dropp is committed to safeguarding the privacy of young users. Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that a child under 16 has provided us with personal information, we will take steps to remove such information and terminate the child‘s account. Users between 16 and 18 years old must obtain parental or guardian consent to use our services. Concerns about children‘s data can be directed to legal@droppgroup.xyz for prompt investigation and action.
Our services at dropp may include links to external websites and platforms, such as social media or other online services ("Third-Party Sites"). These Third-Party Sites operate independently from dropp and are not under our control. Therefore, any information you provide to these sites will be governed by their respective privacy policies and terms of service, not ours. While we offer these links for your convenience, it should not be interpreted as an endorsement of these sites. We recommend reviewing the privacy practices and policies of these Third-Party Sites directly.
At dropp, we employ robust technical, administrative, and organizational safeguards to protect your Personal Information against loss, unauthorized access, alteration, and destruction, both online and offline. Nevertheless, it‘s important to recognize that no data transmission over the internet or via email is entirely secure. We advise exercising caution when transmitting information to us. Our responsibility does not extend to bypassing privacy settings or security measures on third-party sites.
We retain your Personal Information for as long as necessary to provide our services, resolve disputes, ensure security, and comply with legal obligations. The retention period varies based on factors like the nature, sensitivity, and purpose of the information, as well as legal requirements.
For international users of dropp, please be aware that your Personal Information will be processed and stored in the United States and may be shared with our service providers and affiliates globally. Our processing of your Personal Information is grounded in several legal bases:
Contractual Necessity: We process your data to fulfill our service obligations to you. Without this data, we may be unable to provide our services.
Legitimate Interests: This includes using your information for improving and securing our services, and for fraud prevention.
Consent-Based Processing: Where we seek your consent for specific processing activities, you have the right to withdraw this consent at any time.
Legal Compliance and Protection of Rights:We process your Personal Information to comply with legal obligations and to protect the rights of our users and third parties.
Data Transfers: We adhere to legal protocols for transferring Personal Information internationally. For any queries related to data processing, our designated Data Protection Officer can be contacted at dp@droppgroup.xyz.
droppLabs, Inc. reserves the right to periodically update this Privacy Policy. In the event of any modifications, the revised policy will be made available on our website. These changes may be posted without additional notification, except where required by law. Users are encouraged to review the policy periodically to stay informed about how we protect your information.
For inquiries or concerns not addressed in this Privacy Policy, please contact droppLabs, Inc. We value your feedback and are here to assist with any questions. You can reach us at:
droppLabs, Inc.
1395 Brickell Avenue,
Suite 800
Miami FL 33131
Email: privacy@droppgroup.xyz
Our team is dedicated to addressing your concerns promptly and efficiently.